Shipping policy

At Hashtag Cozy, we understand the excitement of receiving your new products, and we strive to ensure a seamless shopping experience. Our shipping policy is designed to provide clarity on processing times, delivery estimates, and any variations based on the type of products you purchase.

Processing Times:

  1. Ready-to-Ship Products:

    • Items marked as "Ready-to-Ship" typically ship within 1-2 business days after the order is placed.

  2. Made-to-Order Products:

    • Certain products are made-to-order to ensure the highest quality and craftsmanship. These items require additional processing time, usually ranging from 5 to 10 business days before they are ready to be shipped.

Shipping Methods:

We offer a variety of shipping methods to accommodate your needs:

  • Standard Shipping:

    • Estimated delivery time for standard shipping is 5-7 business days after the order has been processed.

  • Express Shipping:

    • For those who want their items sooner, we offer express shipping with an estimated delivery time of 2-3 business days after processing.

Tracking Information:

Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Made-to-Order Products:

For items that are made-to-order and have longer processing times, specific details about the expected processing and delivery times will be clearly stated in the product description. We appreciate your patience as these unique products are crafted with care to meet the highest standards. Please allow 3-7 business days to receive a tracking number in your email and 6-9 business days for delivery once shipped (delivery times are quoted by our carrier).

Multiple Product Orders:

If your order includes a mix of ready-to-ship and made-to-order items, the order may be shipped separately once all items are ready. We appreciate your time and patience, please contact our customer support team after placing your order.

Contact Us:

If you have any questions or concerns regarding our shipping policy or the status of your order, feel free to contact our customer support team at support@hashtagcozy.com.

Thank you for choosing Hashtag Cozy. We appreciate your business and hope you enjoy your carefully crafted products.